Balancing the human touch in the age of AI


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The report is based on a survey of 250 senior directors of medium/large UK SMEs across multiple business sectors. They were asked a range of questions to demonstrate their perceptions of the human touch in finance, their attitudes towards technology including AI, and what influences them when adopting a new tech system.

 
 
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44

44% of medium/ large SMEs

 

Plan to introduce AI to their finance and accounting functions.

Does this align with your view? Download the full report below...

 

 

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Are business finances being transformed by AI?

AI has dominated business discourse for well over a year, and the research shows that the finance sector is no different. When asked how much they would trust AI across different business areas, it was finance and accounting that came out on top with almost two-thirds (65%) of business leaders trusting the technology.

Trust in AI to complete financial processes was also evident when respondents were asked which area of the business, they are planning to use AI in moving forward. Over two-fifths (44%) of business leaders agreed they would be implementing AI in finance and accounting.

Find out more in the full report.

 

 

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Navigating the human touch in finance

The human touch has long been associated with business finances. For a long time, it was considered that only highly trained accountants could perform financial processes. However, as the popularity of financial software has risen, more businesses have come to think that the finance team can now take on a more supervisory, strategic role, while technology can support the daily admin.

Is this right or are we in danger of losing that human touch? Find out by downloading the full report.

 
 
 

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